PPRuNe Forums - View Single Post - Helicopter pilots and the Art of Diplomacy
Old 11th Jun 2008, 11:56
  #11 (permalink)  
paco

 
Join Date: Nov 2000
Location: White Waltham, Prestwick & Calgary
Age: 68
Posts: 3,813
cmwangs:

Thanks for your addition! Sadly, the industry has allowed the customer past a line that should have been firmly stuck to long ago, and as a result it is now influenced largely by the uneducated (or ignorant). We take on too many of other peoples' problems and it's about time it was stopped.

One example is the case of a pilot who was reminded, when he wanted to pull the job for weather, that if he didn't get the passengers to their destination in the next half hour they were going to lose $50,000. So what?

We should certainly have more support from management in this respect.

Phil
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