John,
Don't let them bait you. In every profession there are the good, the bad and the ugly.
Smile 412 or whoever you are - shame, son - no need.
This is not an incident - this is a memorial for those who died - for whatever reason.
PLEASE STOP rubbing salt in open wounds.
WE are ALL affected by this, one way or another.
WE have ALL been in that position, only difference is that we were lucky enough to have survived.
STOP!!
Put yourselves in John Jnr's position.