Flew Ist Class to HKG last week with BA.
Arrived on a bus to not find any directions to check in. Asked a guy in a BA tabard who said he had no idea. Worked my way up to find the check in area. There were no visible check-in desks only fast bag drop. No visible 1st Class check in and no signs so I tried one of the auto-kiosks but wouldn't accept my 5 figure booking ref, only accepts 6 figure refs. A very helpful BA lady eventually checked me in at the bag drop from where you could see the 1st class check in. Went through the 12 million £ door, doesn't look much.
Finally went to board at satellite travelling on escalators that sounded as if they hadn't been oiled for a thousand years.
It was an on-time departure but the lack of signposting and poorly maintained equipment was not good.
Also queuing in HMV behind all the T5 groundstaff buying duty-free CD's and DVD's was a bit frustrating.
