Colleague attended a CRM course at start up airline in Hong Kong a year ago. Besides seemingly endless power point pictures, one of the exercises designed to instill principles of CRM included the group being blind-folded then all shuffled around in a circle with hands on the shoulders of the bloke or blokee in front of you, then reverse the conga line then try to identify the person who was behind you after blind folds removed. The participants of this crazy farce had no idea what it was all about but the facilitators certainly knew... And what the hell that had to do with CRM is your guess. But the boxes were ticked and that's the main thing.