Originally Posted by
Lee Norberg
Just "asking" if somebody had a similar experience, if it was a non-refundable ticket- so be it.
OK - if it helps, I will add myself to the list of people who've had to throw away non-refundable tickets when I couldn't use them, after all sorts of problems including medical emergencies for which I couldn't make a claim because they were other people's not mine.
Once upon a time, it was common to be able to ask for a refund of the taxes, fees and charges - but the introduction of administration charges for those refunds made many of these requests pointless because there was nothing left to refund. But now that fuel surcharges are such big numbers, it may be that they surcharges are refundable if you don't fly, even if the underlying base fare is non-refundable.
But the "I won't fly AZ because of this" attitude is pretty pointless, as many airlines will give this response in the same circumstances.