Redcap49 - I'm only passing on what I've been told from said management and I no doubt you believe you ex-BA lot were a professional bunch of guys and gals, but the fact remains that apart from a few teething problems at the beginning ( with very little training ), Aviance's performance at turning an aircraft around is superior when compared to when BA had their own staff and for far less cost, plus, when you hear comments from the flightdeck crew along the lines off "It used to be a race to see how slow the dispatchers could get to the aircraft" amongst other similar comments, then I begin to question your statement regarding quality of service.