Are you a pilot hater?
02gwong, as you've stumbled onto a pilot & ATC forum, I'll assume you are not a pilot hater. Either that or you're unbelievable naive.
As a non pilot hater, you will not fit in with CX & Swire management. In short, as unbelievable as it might sound, to be successful as a CX or Swire manager, you need to be a pilot hater. Take a look through this forum and gauge the result - our total contempt for management.
Many people complain that opinions expressed on PPRUNE do not necessarily reflect the majority opinion. Whilst that is probably true, there is one opinion expressed here time & again that is totally representative of the opinion of the overwhelming majority of CX pilots - Total contempt for our managers.
Good luck