In the quest to improve responsiveness the guys at Bankstown use the same '000' call monitoring process as utilised by HIRT.
The case about apples vs oranges can not be more true.
One must keep in mind that the HIRT guys are configred for one single role only, land-on primaries for severe trauma, primarily for head injuries as opposed to the mutli-task roles of the bankstown machines.
There are obviously many factors that affect responsiveness in these environs. Much has been said about the fixed wing departures from Bankstown, but at the end of the day one thing remains, the customer chose a particular service provider knowing that in all likelihood operations would be based within controlled airspace and were well informed of individual organisational procedural practices and therefore were aware of the potential implications.
Don't hassle the provider, the issues rest with the customer.
Last edited by SuperSleuth; 5th June 2008 at 02:18.
Reason: clarification of statement