One thing I would say, is it's almost never the Cabin Crew who represent the "down".
LHR-ARN the other day, at the gate, the staff are muttering to each other, "where is the cabin crew?" We've all seen this before. Eventually, the inevitable "technical delay" announcement. One has to be cynical.
Once away, as usual the crew were a total credit to BA. Back "up" we go. They all seem to have that winning realistic, chatty quality. No poncing around. Addressed by name
.
Then they ran out of meal choices in CE, with 5 (count em) pax up the front. So I ate a salad (no dressing) for my dinner. Back "down" we go. If BA managers will only load 5 CE meals, then they deserve everything they get.
My only other comment, is please, BA, after what seems like 20 years on hold subjected to the F***er Duet, can we PLEASE change the tune
