Everything that was meant to be there was there. I didn't realaise that the QXC certificate hadn't been signed. I assumed that because all the paperwork had been left with the school that it had been signed and sorted. It's a simple mistake to make and I'm not blaming anyone. It's not a big deal to be honest, I'd just like the paper in my hand so I can take my mates flying.
2 weeks, excellent service? Not for a £168 mate. All they need to do is check the paper work, do some checks I'm guessing and print off a few bits of paper. It should cost a few quid and take a couple of days at the most. Charging £168 is unfair.