firstly, in this world of 'Lean', I'm so glad really important things still matter. A few years ago, I lost my Mum, whilst on exchange in the USA. The Embassy and other staff were brilliant, truely briliant.
Great to see that at least one area of our life hasn't been destroyed.
Advo
PS: To anyone who works in 'That' field... WELL DONE, BE PROUD! the work you do is REALLY appretiated.