Selfloadingcargo wrote:
The world is full of bullies - and the world is a worse place for it.
Agreed. And PPRuNe is full of threads about how a bullying BA management have taken away from BA line staff any ability to think or act for themselves, which is probably why such a daft situation as this came about at all...
Throwing your corporate weight around because of a personal inconvenience is exactly what corporate bullies do. He should be ashamed of himself.
No he shouldn't. In fact, we should be very grateful to him.
It is only when people in such positions of power as Mr Lee publicly throw their toys out the pram / throw their corporate weight around [delete as applicable] and force WW et al to realise that a problem exists, that there is even a vague glimmer of hope that WW and the rest of BA 'management' might just wonder if they're doing something wrong?
WW doesn't know and probably cares even less that I actively avoid flying with BA whenever possible (and FR too for that matter), because of their respective appalling customer service. If people like Mr Lee can have some impact on what used to be The World's Favourite Airline then good luck to him!