To be fair BRS is a victim of it's huge success and credit must truly go to the marketing team who have turned a small regional into a thriving hub. The terminal though was built for a much smaller throughput of pax and quite frankly it needs doubling in size. It is a chaotic departure system and must be a nightmare to work with. I was also astonished to be told that my small ladies handbag was considered as my one item of hand luggage and i ended up having to stuff it into my normal sized hand baggage item to get through security I have never encountered that before and it seems a tad outdated.
Stone Cold, your company looked after me very well, one is now a passenger who needs additional assistance and your cabin crews looked after me marvellously, just shame you weren't flying on either of the two flights i travelled on