Quote: Surely QF could have put the pax on connecting flights with JQ or something
At what time are these supposedly operated connecting Jetstar or something flights operating flyer? Maybe you should do some research firstly on the times of the other flights and who flies them and secondly if these flights have any availability on them which generally out of perth dont have many spare seats on them especially on the 2 jetstar flights that operate out of perth which dont even operate to Sydney which is where that broken jumbo was heading.
The Qantas spokeswoman needs to do some more research herself before she starts making statements that are totally out of left field. There are engineers on duty 24/7 at perth airport but its generally not the same for customer service staff as they would need to stay back on overtime which none of them are prepared to do at 2am. Would you like to stay back for a few extra hours of crap pay at such an ungodly hour of the night? Years ago they may have stayed back on that crap money for the sake of the pax but just like the engineers they to themselves have lost all good will towards Qantas.
The reason why the pax had to stay on board is because there was no security staff available in the terminal until 4am which by the way is a contracted security company for Qantas.
End result was due to more outsourcing by Qantas to save money i.e. contracted security.