Corporate responsibility report 05/06 -
assurance report
Terminal 5. We have noted British Airways’ prioritisation of Terminal 5 planning and the anticipated opportunities for operational performance improvement and efficiency gains. However, the Report has not included a clear plan and set of targets in this regard. We recommend that future reporting includes a clear and comprehensive performance framework for measuring and reporting the improvements achieved and ongoing targets as they are set.
Corporate responsibility report 06/07 - Willie Walsh's statement
In less than 300 days time we will be welcoming the first
customers through the doors at Heathrow’s Terminal 5.
Beginning in September 2007, the airline will be undertaking a
vast array of proving trials and staff familiarisation sessions. This
six month period of “operational readiness” will be critical to the
overall success of our move into the terminal.
We have studied in great detail a wide range of previous airport
moves and terminal openings around the world. Lessons have
been learnt and it is clear that projects, which have failed to build
in enough testing time, have run into major difficulties on opening
So we have the 05/06 assurance report critical of BA's T5 planning and in the following year this advice is ignored. though MR Walsh states 300 days out that they understand exactly the disaster which occurred in March 08.
Please tell me in the face of this Mr Walsh must surely resign!!!!!!