Whoate - the whole of the air ambulance setup in UK is second rate - it has to be because it is day/VMC and needs to be night/IFR/NVG to provide what the public should get, ie 24/7 cover. Neither can the AA helicopters provide a patient transfer service for critical patients since the amount of kit and attendees requires bigger helos than the charities can afford.
Don't get me wrong, what they do, they do very well but we do not have a top flight service appropriate to an (allegedly) first-world country. You can blame whoever you like - the govt and the CAA would be first on my list but until everyone is pulling in the same direction and demanding the appropriate service we will continue to provide less than we should and end up having to compromise by combining assets which further degrades the service.