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Old 19th May 2008 | 21:55
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P.Pilcher
 
Joined: Jul 2001
Posts: 805
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From: U.K.
Task Manager Trouble

My local priest who does his best with computers but I suggest was a bit too enthusiastic when offered the opportunity to have his Dell laptop checked for spyware. He pressed the button and shortly afterwards presented me with a laptop running so many popups and warnings about spyware, trojans, and so on, I was suprised it was still running! After much scanning with loads of genuine scanning programmes over the last three days, his computer is at last running pretty normally. However, apart from deleting all his restore points, some of this malicious software also stopped him, as administrator, from running task manager. I can get it to run in safe mode from his account and if I create a new administrator, I can also get it to run. In normal mode, I am advised, when logged in on his administrator account "Task manager has been disabled by the administrator." When right clicking on the task bar, "task manager" is greyed out.
How do I turn it back on? I've been fiddling for a whole evening!

P.P.
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