Flybe off the handle
2 appealing features here are small airport and Flybe 40 min check-in.
Both are undermined by the security shambles.
I said Flybe were 'unhelpful' i.e. at the time to their customers. Despite repeated requests, Flybe did nothing at the time when they might have sent someone up to Security supervisor to point out that their PAX for imminent departures were still waiting.
I accept, as you say so, that Flybe may have made 'numerous complaints' to the airport management but, in the light of no noticeable improvement, have they now reported the airport operator to the regulator or issued a critical press release or threatened to withhold the 'charges' we are told they pay for this mandatory service etc ?
I doubt O'Leary would tolerate such treatment of his customers but is the answer that Flybe and Exeter management have become too close and cosy?