PAF
Have you seen the quote by GD going back to last year. "Customers and employees do not matter, only the shareholders are important" So if you didn't realise it because you are a customer (or who you are representing) GD doesn't give a hoot. Join the queue as we try to shake the cage of CEO Buffoon of the Year.
I recall a lady ringing up John Laws late last year. She complained that she had booked a Qantas flight to Hawaii, toward the end of the booking period she was pushed by a customer service rep that she needed to pay to get her preferred seats etc. She paid the +$2500 . In less than one week Qantas advised her that the flight was now a Jetstar flight with no business class. There was no mandatory refund and if she wanted to cancel it would set her back $300 as a cancellation fee. Cheap tickets were being sold on that service for less than that.
She was given a full refund after the John Laws intervened. Sounds familiar, she wasn't a shareholder, so who cares, not GD.
GD's God is money. If you get in his road as he tries to accumulate it look out.