Having just spent 2 1/2 years in the other desert (Don't ask) I can say that I never lost anything in the BFPO system and we used to order a lot from Amazon (.com & .co.uk). Their system for refunds is a bit of a balls ache, you have to email them when you get the 'goods despatched' email and they will then refund the VAT. Most other companies will not charge VAT at source if you explain to them that you are ordering from a 'qualifying BFPO address', this is important as not all BFPO addresses are classed as 'Duty Free'. All of the desert BFPO's qualify. The only company that I know who flatly refuse to deliver to BFPO are Dabs.com. Basra also has it's own DHL for those bigger packages. It is a bit of a lottery as far as the BFPO 2kg weight restriction is concerned. I've known guys get laptops posted (5kg) and then others get knocked back at 2.5 kgs. Hope that helps.