Is it possible ATC workload has increased due to excess paperwork in order to cover arses and extract fees? This would mean ATC are not able to concentrate on their primary task of controlling, instead fulfilling a function that keeps bureaucrats at "Head Office" in 4X4s and holiday homes. Never having worked in their environment, I'm able to only speculate on this but if the rest of the industry is anything to go by, this may well be the case. Fewer and fewer people can be accommodated with levels of service dropping accordingly, but those few are now required to pay more to keep an ever increasing revenue stream flowing into the coffers of ATNS.