I have to say that by far the good have outweighed the bad as far as CC go and that although the ONE unpleasant female CC who was actually rude and overbearing I put down to a "bad day" we all have them and some obnoxious PAX I would dearly like to strangle (only kidding here!) for you!!
I ALWAYS thank at least one member and compliment them on their service, at 2300+ at Toulouse and with the prospect of a tight night stop ahead I do try and take their leave on a positive note.
keep up the good work ladies and gentlemen.
glad rag.