A few technical aircraft
Its an everyday occurance to be honest... There are new routes starting, there are scheduled cancelations and there are not enough aircraft that is true, but why not sort out the issues that cause the problems, before creating more problems that need to be solved?
Outsourcing for the new routes is a short term fix...
With first hand experience of the BACityflyer operation, it has improved recently, but still a very very long way short of satisfactory performance.
Either invest in the existing fleet or invest in a new fleet. It cannot continue to go on like it is now.
The passengers know the score too. They are regular flyers who continue to be jacked about more often than not. Any other business who treated their customers in this way would be out of business by now.
Come on Willie, cough up the cash to sort it out. You have excellent crews who are being pushed to the limits by crewing, ops and the management... Do something about it before its too late!