nflyer now that is a wide and broadly sweeping statement isn`t it?
I think this maybe to do with a similar post regarding passengers getting worse (SLF prefix)?
So lets see..
Boarding a flight... Morning Sir/Madame. Hi there. Smiling. Checking boarding cards. 100 passenger depending on route around 30 will either snub me, growel, continue to chat on a mobile phone, look at me as how dare I speak to them.
Now forget that bit "your paid for that" line. Tell me how does that make you feel when you walk into your work place if you had your customers treat you like that?
Now I won`t promise a passenger the earth. Mainly because it I can not promise to deliver it as too many outside factors out of my control.
This really takes the form of transfering passengers. I have seen many of my collegues "promise" , OK, say this will happen, that will happen etc etc which can so not happen. I say you need to go to XYZ and the ground staff will sort out your problem. Because the said passenger hasn`t heard what they want to hear they see me as unhelpful perhaps? They will ask another crew member and an other and another. Till that is they have heard the answer they want to hear.
So the tight connection is getting tighter. (the airline staff on staff travel not only have their fingers crossed they now have their legs crossed.. that your not going to make it and they get your seat
)The aircraft pulls on to stand. Engines off. The transfer passenger bitting at the bit now.. The jetty is not working, so got get steps... 10 mins... later no steps ... 20 mins later the steps appear.... gotta bus the passengers? Or the jetty is attached... how about the aircraft on the next stand is boarding and because this gate shares the top of the pier and you can`t mix embarking and disembarking passengers so we have to wait 10 mins..
Now my look of walking into a brick wall. Careful here... You might not be a picture book yourself. However, I don`t see myself as any particular hunk here but I`m a 6`2 dark haired late 30`s kinda guy 46" chest and 34" waist.. told handsome.. anyway my nose isn`t flat..
and remember some of us have the same problems as you do and guess what I also eat drink and poop just like you.
Enjoy you next flight.. and give us a great big grin, say Hello and laugh about life.. it makes it a go a lot easier and happier for you