Heathrow T5 with its multi-million pound state of the art baggage system that has failed so dramatically and you have RAF Brize Norton and its woefuly undermanned Movers that are so easy to blame for every bag lost, every aircraft tech fault/delay etc etc etc...
Willie Walsh justs throws more money and manpower at the problem. Would like to see Slightly Brown do the same. Until he does, live with it guys and stop the gripes.
Same old stories just cut and pasted from the last posts you all made.