Customer Service? Not at these prices!
I think it might pay dividends for return business to consideer the customer (and the staff!)
Loved Roger Bacon's Straight and Level in Flight today....
<a href="http://www.flightinternational.com/fi_frameset.asp?target=fi_issue/is_reg_comment.asp" target="_blank">www.Highwaymanair.com</a>
Step 1.
Out of a job? Wanna a new one? No problem! Simply cough up your credit card number and $100 to fill out the online application. Nothing could be easier.
Step 2.
Great news, you can come for an interview! But don't forget to authorise a further $100.
Step 3.
Excellent, you passed the interview! Now come for a simulator assessment for only another $250.
Step 4.
Congratulations! Your simulator assessment was OK. You are well on your way to being back in the air again. But first you'll need a conversion course. That'll be $20,000 thank you.
Step 5.
Well done. You completed the conversion course. Unfortunately we don't have any jobs left and have decided to concentrate on our much more profitable business of selling interviews and simulator time - sorree!!
[ 15 January 2002: Message edited by: Dan Dare ]</p>