PPRuNe Forums - View Single Post - Virgin FSM's to be axed
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Old 24th Apr 2008, 20:20
  #15 (permalink)  
sign-it-to-your-room
 
Join Date: Mar 2007
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Just makes me wonder, how long did Management know about the IFBTs? Afterall they all recieved April rosters, most of which were stood down from.
I cant help feeling that there is something fishy going on.
Look at it from managements point of view. Flights often go out with no FSM, just two CSSs, with one running J and working as FSM. The flight report comes back and says 'fine, no probs'. Management think "hmmmmm"
But that is not a true reflection. The thruth is, that the flight reports say little because there was no time to write them, the Captain is pissed off as technically there is no cabin-in-charge, the pax dont get the intro and walk through, ground staff get little communication because the 'stand in' is busy opening wines etc, no time to do crew feedback and onboard training. No ONE person in charge to deal with pax problems. Yes the CSSs do cope, but only by flicking through manuals, asking FD questions, ignoring other essential duties and then hoping they dont have to act up for some time!
Phew!
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