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Old 23rd April 2008 | 17:05
  #400 (permalink)  
747-436
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Joined: May 2000
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From: London
Through security to see the BA lounge on my right. However this was the Concorde room (1st Class) and I was only travelling business. The business lounge is on the 3rd floor, directly above. However, to get there, you have walk towards the centre of the terminal to decend from floor 2 (entry level) to floor 1, then walk back to the right side, go back up to 2, then walk across the 1st class lounge lobby, then take another escalator up to floor 3 Signs were not particularly clear and there were loads of confused business class pax wandering around looking for the way in
I have heard that BA wanted all business lounge punters to be able to use the door nearest security if they wished, but no, BAA said they couldn't do that as they wanted the other passengers to go the long way round, and thus through the shopping mall!!

Through to security. This was very disappointing. A brand new terminal and no "lessons learnt" seem to have been applied to security screening. Very cramped and inefficient, And where may I unpack my laptop, take my belt, and jacket and shoes off and then where do I go to reverse this process? Easy, just leave all my bits on the conveyor belt until I get round to them thus blocking the flow of pax. Great! I do wish more airport operators would see how this is managed at Brussels National (BRU).
Would be good if BAA were consistant on this, sometimes shoes off, othertimes shoes can stay on. Also belt off sometimes and not others! Useless!
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