Originally Posted by
172driver
Just received an email from BA titled:
Get ready for an altogether unique shopping experience
Sounds like all of us Exec Club members got this one.
For the benefit of the BA management members who read this board, can you please, over your Lattes at Waterworld, tell Sarah Keyes ("Exec Club Manager"), who signed this one, to just get a grip ! What an idiotic thing to send out.
The e-mail tells us that we will find "all our travel essentials" in T5. Presumably we are having to shop for these because BA lost our baggage on the inbound.