Pax name - How exact does it have to be?
Ms Luggage was trying to book online with KLM/NWA this evening and entered her details exactly as shown in her shiny new m/c readable passport as required.
The computer said no. Alphabetic characters only. Obviously it took exception to the " ' " since her surname is actually O'Luggage, and yet the passport service has no problem with an apostrophe.
The question is: Does it matter? Is the airline or the TSA going to quibble about this?