Groundhand
1960 to 1970 - Orient Line and P & O Company where a 10 pound ticket immigrant got a better deal than First Class passengers today and still complained
1970 to 1976 - Accommodation Manager in a major British holiday camp
1976 to 1982 - ensuring that expatriate oilmen (some of the hardest b******s I've ever come across) got the best possible deal in the deserts of Saudi Arabia.
Customer facing? Tell me about it.