Hi, this might seem an odd question but I’ve been following these forums for a while and have come to wonder over something..
People keep bashing the “
Eurocopter” customer service and, OK, it does not have the best reputation. But is this an overall impression of the Eurocopter-range or does it apply more to certain model-ranges? Does it relate to the whole helicopter or more to some subsystems? (engine, blades, hydraulics, software.. the list goes on..)
Just from rumor I’ve heard that MBB was seen as having one of the top CS’s in the business whereas Aérospatiale had pretty much the opposite
.. Can this still be said or is CS for BO 105, BK 117, EC 135 and EC 145 on the same level as the rest (AS’s and EC 120, 130, 155 and 225)?