When I was there, there was a considerable backlog of students building up and the school were not making any attempts to tell people in advance of their arrival there were problems-which they knew full well about. So, what was happening was 10 already delayed students getting nowhere fast and every few days another few students on to the pile, so to speak.
The situation was quite bad at one point and a lot of people started losing the plot, which was understandable.
I do think there is a certain amount of give and take-sometimes tech problems, weather problems happen..there's nothing you can do about it and you just have to cope with it-but the school did not seem to be able to communicate efficiently with the students about the situation. This just made things a hell of a lot worse.
If the communication had been better, it would have eased the tensions hugely.
We were dealing with a certain young lady in the office, who was not coping with the situation and was making the situation worse. Contact with the director of the company, who was an Englishman, to try and discuss the problems etc...was made and all problems were discussed and to be fair, they did try their best after that point.
I do agree that there is give and take-but when they have your dosh and you are being treated quite badly, then you are well entitled to lose the rag.
Although, the manner in which you control your anger/frustration can either make or break your argument!
My opinion of the school is-
This was a significant problem last year and yes, I think they could be forgiven for that if they had never experienced this problem prior to what happened when I was there.
HOWEVER, it appears from what EIDW 747 is saying-they are experiencing exactly the same problem again (maybe it has even happened between my exerience and EIDW's experience!?) and in that case, that is not excusable.
They had a bad experience and should have organised themselves better, but it has happened again.
On that basis and on the basis of my own experience and the sheer frustration of attending the school, I would not recommend them.