Originally Posted by Skipness One Echo
Proof of the pudding is when the bulk of Terminal 4 long haul moves across.
Indeed, I never found shorthaul from T1 to be that bad to be honest, seemed a long way to some of the gates, but no worse than many other large airports.
It was the T4 flights to Basel or longhaul that were the huge PITA, with the insane queues to check-in and then more queues to enter the shopping mall. It's those flights that need to show a radical improvement in the LHR experience before T5 can be truly deemed a success.