Lukeylad,
Contract length was irrelvant as both were standard IGHA with 90 day clauses.
Transwede,
True, but some Servisair staff have many more years experience of handling multi unit charter operators that others.
My guess on the contract award, a combination of a comparison of recent (6 months) handling standards and price.
On thing everyone can be sure of is that handling contracts are only as secure as their termination clause details.