I've worked at both Heathrow and Gatwick as a line engineer for 23 years, the place on the whole is pretty shambolic, run by dozens of management grade personell, with their own "targets" (KPIs) to reach for completely meaningless and useless tasks which just frustrated the front line man. (or woman).
My day tends to run like this, raising ADDs because no spares are available, unable to do a job because the solitary 1/2" drive torque wrench has been sent for calibration (and no one thought of getting another one in), laughing at the stock level of basic items, managements complete lack of authority on a generally unmotivated workforce. The list goes on..
Over the past 2 years, we've lost many experienced and highly qualified engineers to our competitors here at Gatwick, and the management just don't care - in fact they are actively encouraging it.
So Tandemrotor "don't just bend over and take it", we've done that in Engineering for years and look at where we are at now. Totally
!!!