Slip and Turn,
I agree that you don't have to have a union for a demarcation dispute and I agree with your comments.The point about the union being weak is that front line staff have no protection whatsoever against poor management. Its always an individual or a small group standing up for whats right and believe me it's always a case of people pi##ing in the wind. I was provoked by the comparison to BL. Yes BA has it's problems but its not the with the boys and girls at the front.