Its not as if you get a good service.
I faxed an application to remove a restriction and add a rating but only filled in one 1173 payment form.(I send this form with credit card details filled out and the amount blank) it took four weeks to send my application back with the dear john payment required letter! I can only imagine the first numpty used the form to remove the restriction then handed it to a co worker to add the rating. Now i suppose i'm at the back of the queue.