PPRuNe Forums - View Single Post - Chaos at Terminal 5

7th Apr 2008, 21:35

#1097 (permalink)

ukeng

UkEng

Join Date: Dec 2003

Location: England

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Quote:

I assumed it was highly unusual but having read Dairygrounds post I now wonder? If this is SOP then I am appalled. I mean, how African.

Very common practice across the airline industry. Nothing to be appalled about really.

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