captain's apology
in reply to "chrisbl" ( #154)... Far from being sacked, the man should be promoted!
I've no idea what you do for a living, but I've paddled my own canoe for over 30 years....so I think I understand management principles.
As other respondents intimated, this man LED his Crew ....FROM THE FRONT. He was honest with the pax- the people who paid his wage (remember?) he totally defused the likelihood of hostility towards the flight-crew and had the courtesy to treat them as sentinent people....unlike the BA "management" who appear to treat everyone with sneering contempt whilst raping the gravy-train.
A gentleman whom i'd be pleased to fly with.....unfortunately, he's working for Bloo** A** holes...and there's no way I'd put money in their pockets.....
When Walsh & Co have pillaged as much as they can, they'll disappear and hopefully some proper management will build a proper airline around the once-proud BA name.