Short and sweet........
WALSH OUT,KIRKWOOD OUT.THEY ARE BOTH TOTALLY INCOMPETENT.
They are an embarasment to we the staff at BA who I feel are in general are a good workforce,demotivated and mis managed by the worst leadership team I have known in my 22 years.
I feel sorry for our long suffering passengers.Cut back after cut back,BA station staff replaced by second rate contract companies who don't give a damn about OUR BA passengers.
I don't know the answer but a start has to be the removal (without a GOLDEN hand shake)!!,of our most disliked CEO ever,Willie Walsh.
WTDWL.