Originally Posted by LIMpass
A query, when are the overwing exits used, always in an emergency evac or just when the C reckons they're needed?
The passengers sitting next to those exits (should) get a pre-flight briefing on how to open them during an evacuation. Perhaps the people sitting next to those exits forgot the briefing, hadn't been briefed at all, or were instructed otherways. In any case, Ryanair and the accident/incident investigators would be well advised to question all passengers about their experiences during the evacuation and treat this mishap as a learning opportunity.