I don't know what you all expected CM to say. No, he didn't exactly speak the truth, but if he wants to keep his job at the end of the day he needs to say the right things by those above him. Also, if he wants the company to do well, he knows that it basically comes down to the number of punters you've got on seats. Most people who watched this won't be pilots who know the real situation, so it won't look good if he goes saying negative things about the company in front of them. Pity about those constraints though, coz I'm sure that he'd have a few good things to say if it wasn't going to paint the company in a bad image or lose him his job.
Don't bother shooting me down over half defending him, just seriously what do you expect him to say when management's breathing down his neck?!