No I do not think it will fail in reality but what other sort of company given the monopoly it had for so long could continue given its recent history? Even if only some of the things discussed on here had a grain of truth then they would be ripe for failure, takover or some other way made to change their ways. Not that any other company may be any better - the airline business is a low margin high risk entreprise constantly being undercut. Only above average service and quality will keep it where it has come to be accustomed to reside. T5 will recover of course but if people voted with their brains and feet would they continue to pay for a substandard service that has been a foreseeable situation and not properly dealt with. Big bang changeovers are the highest risk are they not?