The more I come to think of it, I understand that the recruitment process, training department and flight department all have to be in line (which they aren't unfortunately). To recruit for the attitude seems to me to be the best way. This is where you set the foundation for a safe company culture. Unfortunately, todays market seems to be more that if you're available and have the proper type rating, you're welcome aboard. Ie. we're currently recruiting for the aptitude. I guess getting management to understand that this is not the way to do things, is something of a company CRM thing. But how to make them realise?
/LnS