I am transferring from HSBC. They were ripping me off with their 1 "free" transfer. My gosh what a lie. They rob you blind with their version of the exchange rate.
National Bank of Abu Dhabi has been great so far. So I am leaving HSBC never to return.
- Same day personal loans though.
- still can't get them to undo the credit cover (another rip-off)
- status account and personal bankers - another useless service
- 15 emails to try and get something done
- customer dis-service centre at Mercato is another useless piece of driftwood that needs to be chopped up and burnt.
- still don't know what my phone banking PIN is
- no idea what my credit card PIN is
- what a hassle trying to reset your online acount
- cancelled my credit card without tellin me then taking 3 weeks to deliver the new one with Aramex - who couldn't find the villa.
- can never find parking at the Bur Dubai branch.
- applied for a revision to my car loan tenure twice without success and then just gave up.
- free tea at the status waiting area. They can't even afford some bloody milk or at least pay for a guy to make a fresh cup.
I gave up on HSBC. Glad I am moving to National Bank of Abu Dhabi. So far so good.