Get the feeling your being ignored
L9172 - you are not being ignored, I guess we just don't have the answer your looking for, sorry mate.
I personally wouldn't want to tell you to take the chance, to find it all went pear shaped for you on your trip. Innit as Two-tone-blue would say.
That's one of the issues with BA at the moment, why it has lost the trust of the customer base. If T5 was an isolated incident, it would be shameful, but not the end of the world. The problem is, and i thought this was the thread here, that there have been a succession of problems all that have let the passengers down.
Underlying all of this is an organisation which is defective to say the least.