Arrogance is the byword of BA management. The results are perfectly plain for all to see in the T5 debacle - what price the Company Slogan "Fit for Five" now?
If any peasant dares to offer a thought to the Lords of BA then they had better be saying how good the new clothes look on the emporer, or its a disciplinary hearing all round.
To mix a metaphor and quote the sage of Omaha:
"Its only when the tide goes out that you can see who'se been swimming naked".
What a bloated, arrogant, bullying, short-sighted little collection of robbers they are.