This is a standard way of deflecting criticism - telling people to put their shoulder to the wheel and shut up
I am not telling people to put their shoulder to the wheel, nor am I trying to deflect criticism. I am stating a fact, and that is... "The vast majority of BA staff are trying to put it right, not bitching and moaning on PPruNe". And that comment was aimed directly at BAengineering.
It does however beg the question of how you got yourself into this mess in the first place, which is a legitimate subject of discussion.
Absolutely correct. I cannot agree more. More than that I want the people who caused the "first class management ****up" to be held responsible.