PPRuNe Forums - View Single Post - Chaos at Terminal 5

2nd Apr 2008, 21:41

#934 (permalink)

BAengineering

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Its not just me that thinks its bad

Business week;

Quote:

BA's reputation is more tarnished from this problem than from any other in the last three years

and boy it's been a rough 3 years.

Quote:

It has caused "collateral damage to customer confidence.

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